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Grove LogoThe Groves
Medical Group

The Groves

NHS

Grove LogoThe Groves
Medical Group

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Tel
020 8336 6565

Fax
020 8336 6566

171 Clarence Avenue,
New Malden,
Surrey,
KT3 3TX

A member of The Groves Medical Group

CQC Inspected and Rated
Good

The Groves
The Groves Hinchley Wood
The Vineyard Surgery
The Vineyard Hill Surgery


We are currently OPEN.

View all opening hours

Practice Information

Online Services

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Latest News

  • Happiness Workshops
  • Nasal Flu Update
  • Seasonal Flu 2019
  • Mental Health Awareness Event
  • Phlebotomy Provision at Raynes Park closing from 30th August
  • Important Prescription Request Changes
  • New weekly Nutrition Talks at the Groves
  • Building Work Notice - Monday 25th March
  • Connecting your Care
  • Annual Asthma Review Reminders
  • Ceasing of ear syringing
  • Decommissioning of Saturday Surgery
  • Open Focus Attention Workshop - The Shed
  • Patient Advanced Notice - Car Park Closure - 19th February
  • Mental Health Awareness Evening
  • Scrabble at The Groves Surgery
  • The Live Again Singing Project
  • Bank Holiday Closures
  • Non-surgical cosmetic procedures now available
  • Medicalchain
  • New Patients - We make it easy to register you and your family.
  • View our latest vacancies
  • Better Bones - Free Exercise Courses available
  • It's time to get your Flu Jab!!
  • View our latest Website Statistics
  • National Hepatitis A and Hepatitis B Vaccines Shortage
  • Support for Military Veterans and Reservists
  • Kingston Care Record
  • Kingston Primary Care Extended Hours
  • Weekend Access Clinic
View all news

Friends & Family Test

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  • Accessibility
  • Cookie Policy
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Digital Practice is a service that has been designed to make it easy for patients of this Practice to:

  • Get answers to their questions
  • Quickly access the right help and advice for their needs.

By using Digital Practice you will be able to:

Make online requests to your GP Practice such as:

Appointments Questions Prescriptions Test Results
Appointment requests Ask the doctor a question Repeat Prescription requests Request test results
Cancellation Ask the Practice a question Help with medications

Submit self-monitoring health reviews
(if requested by the doctor or nurse):

Asthma Diabetes Epilepsy Smoking
Mental health Alcohol Blood pressure Contraception blood pressure

Find the forms that you need:

New Patient Registration Change of details Sick Notes Register for online services

Give feedback to the Practice:

Feedback to the Practice Friends and Family Test (FFT)

Get advice on common conditions:

  • Find Information about the services offered by your GP Practice such a travel services.
  • Find information about health services and health support groups in your area.
  • Get help from NHS Choices regarding your condition together with advice on what to do next.

How do I make a request to my Practice?

  • To make a request to your Practice select the service that you require.
  • You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.
  • The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response.  This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

See our Privacy Policy for more information.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified.

We use Google Analytics software to track:

  • The pages you visit
  • How long you use the site
  • How you got to the site and what links you clicked on.

We haven’t give Google permission to share this data with anyone else.

How Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date.  The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this sytem.

Suggestions for improvement of the Digital Practice

We are always looking for ways to improve this service and would welcome your suggestions. Please send your comments to suggestions@siliconpractice.co.uk

Links to external sites

Digital Practice links to external organisations when that service is essential for helping a patient complete a task or when helping patients find a service.

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The Groves

New Patients – We make it easy to register you and your family.

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← Thank you to our patients Medicalchain →

New Patients

Reasons to join The Groves

- CQC Rated GOOD
- Wide range of specialities
- Extensive online services

Who Can Join

Anyone within our practice boundary can register with us.

See our boundary map for details.

How to Join

Just complete our online registration form. Alternatively download the PDF version which you complete at home and bring into the practice. Before you are fully registered you will need to bring valid ID to the practice.

Phone

Tel
020 8336 6565

Fax
020 8336 6566

Location

171 Clarence Avenue, New Malden, Surrey, KT3 3TX

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